TopCity Storage


How to File an Insurance Claim Self Storage

Storage Insurance


At Topcity Storage we partnered with Badger insurance if you click the link it will take you to these steps on how to file a claim if something happens. This information came from their website. Click the link for any updated information. CLAIMS CENTER Q. What do I do if I have a loss? A. Notify the facility TopCity Storage (especially if there is damage to the building). Report break-ins to local police. Get the police report. Make a list of what is damaged. Take full view color pictures of the damages/unit. Be sure to include as much detail as you can, such as: make, model, year purchased, etc. Secure your property, and protect it from sustaining further damage. You can file your claim ONLINE or contact the CLAIMS DEPARTMENT at (888) 202-2337. Q. What information do I need to have to report a claim? A. We are committed to helping you report your claim as quickly as possible. The person who signed up for the insurance coverage (named certificate holder) is the individual who must file the claim. When filing a claim ONLINE please have a copy of your state or government issued photo ID, Police report/case number (for missing property), full view color photos of your storage unit and of all your damaged property, and an inventory list of damage/missing property, and any proof of ownership (i.e. receipts, owner’s manual, etc.) for damaged/missing property. When filing a claim telephonically please make sure you have your personal contact information, incident location information, incident report (i.e. police report), description of the incident, and an inventory list of property damage in the incident. Q. What does the claims process involve? A. You can file your claim one of two ways. Either ONLINE or telephonically by calling (888)202-2337. The ONLINE CLAIMS PROCESS generally includes: 1. Provide a written claim statement (you can review statement before submitting) with a copy of your state or government issued photo ID. 2. ...


Crystal Reuter
September 1st, 2020


Topcitys Guide on Self Storage Insurance

Storage Insurance


We get asked about why our tenants are required to have insurance when renting a storage unit. Our response, having insurance as a requirement is not a bad thing. As a self-storage customer, your property is not insured by the self-storage facility you are renting at. Most storage leases require that each tenant maintain insurance coverage on their property. Insurance is actually a good thing for everyone owners, managers and tenants. Insurance will provide peace of mind when uncontrollable things happen. However, you may choose to use your homeowner’s policy to protect your items, up to the coverage limits of your policy. At TopCity we just ask for proof of your policy. If you do not have homeowners or renter’s insurance, we have you covered. TopCity Storage partnered with Badger Insurance and when you rent a storage unit from us online, we will ask if you would like to add storage insurance to your rental, thus making it simple to get the coverage you need. Storage insurance is specifically tailored to the storage industry making it less complicated to file a claim in stressful times as compared to homeowner’s insurances who may not be used to the same encounters as the self-storage insurance professionals. What Events Could Qualify Coverage By Self-Storage Insurance? · Fire · Tornado · Theft · Hurricane · Lightning · Wind · Hail · Burglary · See the complete list on your own summary of coverage causes. Is flood covered? Much like homeowner’s policies, damage from flood, surface water, waves, tides, tidal waves, storm surge, overflow of any body of water, or spray is not covered. What is the difference between burglary and theft? Burglary is defined as stealing property by forcible entry into a securely locked storage space, provided there are marks of forcible entry on the exterior storage space. Theft does not require forcible entry. Theft and Unknown Disappearance of items are not covered under storage insurance policy. ...


Crystal Reuter
August 1st, 2020