Accessing your NEW storage unit is easy and fast with the smart entry system. Simply read on to follow the steps for new tenants if you are having issues with accessing your new unit and are in our system. QUICK TIPS IF HAVING PROBLEMS AND ARE SET UP IN SYSTEM 1. IF YOU ARE AN OUTSIDE UNIT-PLEASE PUT YOUR FOOT ON THE HANDLE THEN HIT THE LOCK THIS WILL UNLOCK YOUR UNIT. 2. IF YOU ARE INSIDE-PLEASE MAKE SURE ALL DOORS ARE RED AND SHUT BEFORE LEAVING. IF YOUR UNIT DOOR IS NOT RED OPEN IT UP AND RESHUT IT. IF IT IS STILL NOT RED. HIT THE SAFTEY BUTTON ON THE INSIDE THIS WILL FIX IT. 3. TO OPEN THE OUTSIDE DOORS- YOU HAVE TO PUSH IN ON THE HANDLE THEN PULL OUT AFTER HITTING THE UNLOCK BUTTON. ...
August 24th, 2021
This article from Janus International is very helpful in explaining what happens when we lose power. At Topcity this is the technology we chose and this article explains why very well. This question comes up from time to time. Check out the full article here Janus What Happens When a Smart Facility Loses Power? One of the concerns voiced by customers when renting at a smart facility, is what happens if the power goes out? Is there a downside to putting too much trust in technology? Tenants get excited when presented with benefits of Nokē Smart Entry but sometimes they wonder, is it too good to be true, what happens if your facility loses power? In traditional storage, when a storage facility loses power, what little security the site offered is down, access is affected, the store is blind to what is going on and all they have left are the tenant locks holding the line on the unit. But since tenant's are not using a padlock on a smart unit, what does that mean for their storage unit's security with no power? Overall access and operation of your facility is dependent on electricity and will change with a temporary loss of power. These other aspects of your facility, that are excluding tenant smart units, can be affected by an outage if they are not on battery backup systems. This includes entry points and equipment such as: elevators, gates, sliding doors, building doors if access controlled, internet, phone lines if they are VOIP, DVR and cameras, office devices, and other equipment that depends on electricity to operate. For facilities offering Nokē smart locks on their tenant units, these smart locks are superior to regular locks even in a power outage, thanks to the Tesla battery units that power them. In the event of an outage with Nokē Volt smart locks, they switch to battery back-up until power is restored. NOKĒ ONE smart locks however, are always running on built-in, powerful battery units. This ...
July 23rd, 2021
You should get to know your storage facility prior to moving in. For example, what are the hours I can be onsite, what can I store or not store in my unit, how do I access my unit, and where is my unit located once I get to my location? Luckily, these days storage facilities have facebook pages, websites and other social media sites to help ease anxieties of potential customers and current ones that can answer any questions anytime of the day. You want to make sure that the move to storage is an easy one. Make sure you know that it has convience. Easy Access to Rent anytime with Hours that work for you to move in are a bonus. At Topcity Storage we have simplified the rental process. Also, made it easy access to your unit twenty- four hours a day using an app on your phone. The rental process takes as much time as purchasing a plane ticket, after you sign the rental agreements, and pay for your unit, your key to access the building is sent to you in a text within minutes. Location- You want to make sure you know where your unit is once getting to your storage site. Ask your storage facility for a facility map. TopCity Storage made this easy for our customers as well, after renting a unit they will automatically send you a facility map in your email. Facility Map ...
March 13th, 2021